Code of Conduct

At PR Medical Events, we uphold the highest standards of ethics and integrity in all our business dealings. This Code of Conduct outlines the principles and behaviors expected from all employees, contractors, and partners to ensure we maintain our reputation for excellence and reliability.

Ethical Principles

Compliance

Adherence to regulations and industry standards, including ABPI, EFPIA, and PhRMA codes.

Transparency

Maintaining honesty and openness in all business dealings.

Respect

Treating all individuals with dignity and valuing diverse perspectives.

Accountability

Taking responsibility for our actions and their impact on our clients, partners, and the community.

Anti-Corruption and Anti-Bribery Policy

PR Medical Events maintains a zero-tolerance policy towards bribery and corruption. All employees and partners must:

  • Avoid offering or accepting any form of bribe, including gifts, loans, or favors, to influence business decisions.
  • Report any suspected instances of bribery or corruption to the compliance team.

Equal Opportunities Policy

We are committed to promoting equality, diversity, and freedom of speech in our workplace. To encourage this we:

  • Prohibit discrimination based on age, disability, gender, marital status, race, religion, or sexual orientation.
  • Ensure all employment decisions are based on merit and the individual’s ability to meet the job requirements.
  • Foster an environment where diverse opinions are respected and constructive differences are encouraged, promoting a culture of open dialogue and mutual respect.

Confidentiality and Information Security

We protect the confidentiality of all sensitive information related to our clients, employees, and business operations. Employees must:

  • Not disclose confidential information to unauthorised individuals.
  • Return all confidential materials upon termination of employment.

Social and Environmental Responsibility

PR Medical Events is dedicated to sustainable practices and minimising our environmental footprint. We:

  • Integrate eco-friendly practices into our operations.
  • Support initiatives that promote sustainable tourism and community development.

Reporting and Accountability

All employees are encouraged to report any violations of this Code of Conduct. We:

  • Ensure reports are treated confidentially and investigated promptly.
  • Prohibit retaliation against anyone who raises concerns in good faith.

Core Values

Integrity

Upholding the highest ethical standards in all interactions.

Excellence

Delivering superior quality and service.

Innovation

Continuously seeking new and better ways to serve clients.

Scalability

Designing processes and procedures to efficiently handle growth and increased demand.

Collaboration

Building strong, lasting relationships with clients and partners.

Sustainability

Committing to environmentally responsible practices.

Responsiveness

Ensuring timely and effective solutions to meet client needs.

Our Commitments

  • To our clients

    We build relationships based on integrity, trust, and respect, ensuring the highest quality of service. Our goal is to provide seamless and compliant travel and event services that support healthcare professionals in advancing medical knowledge and improving patient care.

  • To our employees

    We foster a supportive environment that encourages professional growth and personal accountability. Our commitment includes providing ongoing training, promoting work-life balance, and recognising the achievements of our team members.

  • To our suppliers

    We establish mutually beneficial relationships grounded in shared values and transparent communication. We work closely with our partners to ensure the highest standards of service and compliance, fostering long-term collaborations that drive success.

  • To our community

    We actively participate in and support initiatives that promote social and environmental well-being. Our efforts include sustainable practices, community engagement, and contributions to healthcare and educational programs.

    • Compliance and sustainability statement

    At PR Medical Events, we hold compliance and sustainability as cornerstones of our operations. Our commitment to these principles ensures that we not only meet but exceed industry standards, contributing to a healthier planet and a more ethical business environment.

    Compliance

    We rigorously adhere to regulations set by industry bodies such as ABPI, EFPIA, and PhRMA. Our comprehensive compliance program includes:

    • Training and Education: Continuous training for our team to stay updated on the latest compliance requirements.
    • Audit and Monitoring: Regular audits and monitoring to ensure all our services are compliant with industry standards.
    • Transparent Practices: Maintaining transparency in all our dealings to build trust and credibility with our clients.

    Sustainability

    Sustainability is integral to our mission of supporting healthcare professionals and improving global health outcomes. Our sustainability initiatives focus on:

    • Eco-Friendly Travel Options: Partnering with environmentally responsible suppliers to offer sustainable travel solutions.
    • Waste Reduction: Implementing strategies to minimise waste in all our operations, from digital documentation to reusable materials.
    • Energy Efficiency: Utilising energy-efficient practices in our offices and encouraging our partners to do the same.
    • Sustainable Procurement: Sourcing products and services from suppliers who adhere to sustainable practices.
    • Community Engagement: Actively participating in and supporting community health initiatives and environmental conservation projects.

    By embedding compliance and sustainability into our core operations, PR Medical Events aims to make a positive impact on the healthcare industry and the world at large. We believe that our efforts in these areas not only enhance our service quality but also contribute to the overall well-being of our clients, their patients, and the planet.

    By adhering to this Code of Conduct, PR Medical Events commits to maintaining the highest standards of ethical behavior, fostering a positive work environment, and delivering exceptional service to our clients, always with a patient-first approach in mind.